Western Lodge

First this is a rating based on its general level of a hotel. I did not compare it to a Holiday Inn, or even a Sandman hotel. I think it is a level below that.||Staff - 5 (when they were there) / 0 when they are not (2.5 avg)|Cleanliness - 4 (Nothing appeared unclean)|Bedding - 4|Comfort- 2 AC was not working in our room. If there had been a breeze it would not have mattered. Went to desk to discuss but no one there (hence the 0 rating for that time frame). I actually borrowed one from their stairwell.|Safety - 1 My son reported that the electric outlet covers were not screwed in, and that if you were careful some would fall out. ||We did not eat at their restaurant.||If someone needed somewhere to stay on a reasonably tight budget, I'd recommend it. They have done significant work to remodel the hotel and rooms, but the photos present a more elevated look than reality. It was available though and cheap enough that we got 2 rooms.

Donna and Mike were absolutely amazing staff! Donna was patient and extremely lovely to deal with when booking our room online given our lack of technology skills. It was so wonderful to meet her in person during our stay here. Mike was also terrific with a warm and hospitable welcome upon our arrival!

Amazing service at the Western Lodge. Beautiful scenery, nestled in the middle of great golf and hiking locations. Very friendly staff focused on making your stay perfect, and a top notch restaurant and brewery on site. Can’t wait to go back.

No one was there to let us in to our reserved room after checking in online. We phoned the listed telephone that said it was available anytime, and heard it ringing from inside the office. So incredibly disappointed. Don’t accept reservations if you can’t staff someone to check your guests in.

We have been staying at this fine hotel for days, if not weeks at a time for majority of the winter. The staff is pleasant and welcoming. They ensure our needs our met, and accommodate their exquisite buffet to our match our work breaks. Denise is the kind woman who serves us with the breakfast that can’t be beat. She always makes the food with extra care, and seasons the breakfast potatoes to perfection. The rooms are clean, spacious, and uniquely decorated to make our stay feel like home.

Rooms are very dated but clean, cost was only 8 dollars less than st eugene which is a nice resort. Staff was nice check in was easy,restaurant was very good food and service.

Slightly dated rooms with a few cosmetic/practical issues like a leaky faucet and dated bathroom. The plusses are a fantastic breakfast, great staff, a roku in the room, super cute lobby and decor, modern door code entry and super clean! There is no elevator which might be a negative to some. Would stay again.